If at any time during your vehicle ownership you have any questions or concerns with regards to your vehicle, please contact us at:
These states have enacted a 'Lemon Law' that defines a consumer’s rights to have a vehicle repurchased or replaced in the event that your vehicle has certain non-conformities that cannot be repaired to conform to its express warranties after a reasonable number of attempts.
In order to exercise your rights under these laws, you must first notify Jaguar Land Rover North America, LLC (JLRNA) in writing of a claim under this law. We encourage you to report any nonconformity to us as well. In order to promote customer satisfaction, JLRNA would like the opportunity to correct any problems you may be experiencing with your vehicle.
If you still remain dissatisfied with your vehicle and wish to seek repurchase or replacement of your vehicle under your state’s 'Lemon Law', be advised that JLRNA participates in BBB AUTO LINE®, an informal dispute resolution procedure (arbitration program). You are not required to use this program before filing any other court action under the 'Lemon Law'. For further information about BBB AUTO LINE®, please refer to the relevant section. See BBB AUTO LINE®.
You may also contact us at the address or toll-free telephone number listed previously.