NOTICE TO OWNERS IN THE STATE OF MAINE [G2360438]

If at any time during your vehicle ownership you have any questions or concerns with regards to your vehicle, please contact us at:

Maine has enacted a 'Lemon Law' that defines a consumer’s rights to have a vehicle repurchased or replaced in the event that your vehicle has certain non-conformities that cannot be repaired to conform to its express warranties after a reasonable number of attempts.

In order to exercise your rights under this law, you must first notify Jaguar Land Rover North America, LLC (JLRNA) in writing of any problem with your vehicle and provide us with an opportunity to repair them.

If you still remain dissatisfied with your vehicle and wish to seek repurchase or replacement of your vehicle under your state’s 'Lemon Law', you must first EITHER:

  1. Use state-run arbitration through the Maine 'Lemon Law' Arbitration Program, OR:
  2. Use BBB AUTO LINE®, an informal dispute resolution procedure (arbitration program) sponsored by JLRNA before filing other court action under the 'Lemon Law'.

For more information about state-run arbitration, contact the Attorney General’s Lemon Law Arbitration Program at the address and telephone number below. For further information about BBB AUTO LINE®, please refer to the relevant section. See BBB AUTO LINE®.

You may also contact us at the address or toll-free telephone number above.

Additionally, the following statement is provided to you in the form required by Maine law:

MAINE ATTORNEY GENERAL LEMON LAW ARBITRATION IF YOU HAVE A SERIOUS PROBLEM WITH THIS VEHICLE

The Maine 'Lemon Law' (10 M.R.S.A. Sections 1161-1169) provides free Attorney General arbitration for consumer buyers or lessees whose motor vehicle (including motorcycles and motorized RVs) is seriously defective. Under the Maine 'Lemon Law', you may have a right to a refund or a replacement of the vehicle if the following applies:

  1. There is a defect or combination of defects which substantially impairs the use, safety or value of the vehicle; and
  2. This unrepaired defect was reported to the retailer/authorized repairer or manufacturer:
    1. During the manufacturer’s express warranty; and
    2. Within the 3-year period following the delivery date of the vehicle to the original purchaser or lessee; and
    3. During the first 18,000 miles of operation; and,
  3. The defect still exists or has recurred after:
    1. 3 or more repair attempts for the same defect; or
    2. 1 or more repair attempts for the serious failure of either the braking or steering system; or
    3. Being out of service for repairs for a cumulative total of 15 or more business days (for one or more defects); and
    4. The manufacturer had been given in writing a 7-day Final Opportunity To Repair.

For this vehicle you should notify the manufacturer or its retailer/authorized repairer of the defects and the right to make a final repair:

The Attorney General’s state-run arbitration is different from any manufacturer sponsored program to which you may also be entitled. Under the state 'Lemon Law' program, you will receive a free hearing before a neutral state Arbitrator and a decision within 45 days of acceptance of your 'Lemon Law' application. If your vehicle is declared a ''lemon', the manufacturer must refund your purchase price or replace the vehicle.

You must apply for state-run arbitration within 3 years after delivery to the original consumer and within the term of the manufacturer’s warranty.

THIS SHEET PROVIDES ONLY A SUMMARY OF THE MAINE LEMON LAW.

To request arbitration or to get further information, contact: