NOTICE TO OWNERS IN THE STATE OF NEW JERSEY [G2360445]

If at any time during your vehicle ownership you have any questions or concerns with regards to your vehicle, please contact us at:

New Jersey has enacted a 'Lemon Law' that defines a consumer’s rights to have a vehicle repurchased or replaced in the event that your vehicle has certain non-conformities that cannot be repaired to conform to its express warranties after a reasonable number of attempts.

In order to exercise your rights under this law, you must first notify Jaguar Land Rover North America, LLC (JLRNA) in writing by certified mail of any problems with your vehicle and provide us with an opportunity to repair them.

If you still remain dissatisfied with your vehicle and wish to seek repurchase or replacement of your vehicle under your state’s 'Lemon Law', be advised that JLRNA participates in BBB AUTO LINE®, an informal dispute resolution procedure (arbitration program). You are not required to use this program before filing other court action under the 'Lemon Law'. For further information about BBB AUTO LINE®, please refer to the relevant section. See BBB AUTO LINE®.

You may also contact us at the address or toll-free telephone number listed previously.

Additionally, the following statement is provided to you in the form required by New Jersey law:

IMPORTANT: IF THIS VEHICLE HAS A DEFECT THAT SUBSTANTIALLY IMPAIRS ITS USE, VALUE OR SAFETY, OR THAT IS LIKELY TO CAUSE DEATH OR SERIOUS BODILY INJURY IF DRIVEN, AND WAS PURCHASED, LEASED OR REGISTERED IN NEW JERSEY, YOU MAY BE ENTITLED UNDER NEW JERSEY’S LEMON LAW TO A REFUND OF THE PURCHASE PRICE OR YOUR LEASE PAYMENTS.

Here is a summary of your rights:

  1. To qualify for relief under the New Jersey 'Lemon Law', you must give the manufacturer or its retailer/authorized repairer the opportunity to repair or correct the defect in the vehicle within the 'Lemon Law’s' term of protection, which is the first 24,000 miles of operation or two years after the vehicle’s original date of delivery, whichever is first occurs.
  2. If the manufacturer or its retailer/authorized repairer is unable to repair or correct a defect within a reasonable time, you may be entitled to return the vehicle and receive a full refund, minus a reasonable allowance for vehicle use.
  3. It is presumed that the manufacturer or its retailer/authorized repairer is unable to repair or correct the defect if substantially the same defect continues to exist after the manufacturer has received written notice of the defect by certified mail, return receipt requested, and has had a final opportunity to correct the defect or condition within 10 calendar days after receipt of the notice. This notice must be received by the manufacturer within the term of protection and may be given only after:
    1. The manufacturer or its retailer/authorized repairer has had two or more attempts to correct the defect.
    2. The manufacturer or its retailer/authorized repairer has had at least one attempt to correct the defect if the defect is one that is likely to cause death or serious bodily injury if the vehicle is driven; or:
    3. The vehicle has been out of service for repair for a cumulative total of 20 or more calendar days, or in the case of a motorhome, 45 or more days.
  4. If substantially the same defect continues to exist after the manufacturer has had the final opportunity to repair or correct the defect, you may file an application for relief under New Jersey’s 'Lemon Law'.

FOR COMPLETE INFORMATION REGARDING YOUR RIGHTS AND REMEDIES UNDER THE RELEVANT LAW, INCLUDING THE MANUFACTURER’S ADDRESS TO GIVE NOTICE OF THE DEFECT, CONTACT THE NEW JERSEY DEPARTMENT OF LAW AND PUBLIC SAFETY, DIVISION OF CONSUMER AFFAIRS, LEMON LAW UNIT, AT POST OFFICE BOX 45026, NEWARK, NEW JERSEY 07101, TEL.NO. (973) 504-6226.