If at any time during your vehicle ownership you have any questions or concerns with regard to your vehicle, please contact us at:
The above states have enacted 'Lemon Laws' that define a consumer’s rights to have a vehicle repurchased or replaced in the event that your vehicle has a certain nonconformity that cannot be repaired to conform to its express warranties after a reasonable number of attempts.
In order to exercise your rights under these laws, you must first notify Jaguar Land Rover North America, LLC (JLRNA) in writing by certified mail of any problems with your vehicle and provide us with an opportunity to repair them.
If you still remain dissatisfied with your vehicle and wish to seek repurchase or replacement of your vehicle under your state’s 'Lemon Law', be advised that JLRNA participates in BBB AUTO LINE®, an informal dispute resolution procedure (arbitration program). You are not required to use this program before filing any other court action under the 'Lemon Law'. For further information about BBB AUTO LINE®, please refer to the relevant section. See BBB AUTO LINE®.
You may also contact us at the address or toll-free telephone number listed previously.