If at any time during your vehicle ownership you have any questions or concerns with regards to your vehicle, please contact us at:
Iowa has enacted a 'Lemon Law' that defines a consumer’s rights to have a vehicle repurchased or replaced in the event that your vehicle has certain non-conformities that cannot be repaired to conform to its express warranties after a reasonable number of attempts.
In order to exercise your rights under this law, you must first notify Jaguar Land Rover North America, LLC (JLRNA) in writing, by certified mail, registered mail or overnight service, of any problems with your vehicle and provide us with an opportunity to repair them.
If you still remain dissatisfied with your vehicle and wish to seek repurchase or replacement of your vehicle under your state’s 'Lemon Law', be advised that JLRNA participates in BBB AUTO LINE®, an informal dispute resolution procedure (arbitration program). You are not required to use this program before filing other court action under the 'Lemon Law'. For further information about BBB AUTO LINE®, please refer to the relevant section. See BBB AUTO LINE®.
You may also contact us at the address or toll-free telephone number listed previously.
Additionally, the following statement is provided to you in the form required by Iowa law:
THE PURCHASER OR LESSEE OF THIS VEHICLE IS PROTECTED UNDER THE WARRANTY PROVISIONS OF IOWA CODE CHAPTER 322G, COMMONLY REFERRED TO AS THE LEMON LAW. IF THIS VEHICLE FAILS TO CONFORM TO THE MANUFACTURER’S EXPRESS WARRANTY DURING THE TERM OF THE WARRANTY, THE FIRST 2 YEARS OF OWNERSHIP, OR THE FIRST 24,000 MILES, WHICHEVER FIRST OCCURS, AND THE NON-CONFORMITY SUBSTANTIALLY IMPAIRS THE VEHICLE, YOU MAY QUALIFY FOR A REFUND OR REPLACEMENT OF THIS VEHICLE. CONTACT THE MANUFACTURER OF THE VEHICLE IF YOU BELIEVE THE VEHICLE FAILS TO CONFORM TO THE MANUFACTURER’S EXPRESS WARRANTY.
For further information regarding your rights and obligations under the 'Lemon Law', contact the Consumer Protection Division of Iowa Attorney General's office at: