If at any time during your vehicle ownership you have any questions or concerns with regard to your vehicle, please contact us at:
Ohio has enacted a 'Lemon Law' that defines a consumer’s rights to have a vehicle repurchased or replaced in the event that your vehicle has certain non-conformities that cannot be repaired to conform to its express warranties after a reasonable number of attempts.
However, we encourage you to first report any non-conformities, in writing, directly to Jaguar Land Rover North America, LLC (JLRNA). In order to promote customer satisfaction, JLRNA would like the opportunity to address and correct any problems that you may be experiencing with your vehicle.
If you are dissatisfied with your vehicle and wish to seek repurchase or replacement of your vehicle under your state’s 'Lemon Law', be advised that JLRNA participates in BBB AUTO LINE®, an informal dispute resolution procedure (arbitration program). You are not required to use this program before filing any other legal action under the 'Lemon Law'. For further information about BBB AUTO LINE®, please refer to the relevant section. See BBB AUTO LINE®.
You may also contact us at the address or toll-free telephone number listed previously.
Additionally, the following statement is provided to you in the form required by Ohio law:
IMPORTANT: IF THIS VEHICLE IS DEFECTIVE, YOU MAY BE ENTITLED UNDER STATE LAW TO A REPLACEMENT OR TO COMPENSATION.