If at any time during your vehicle ownership you have any questions or concerns with regards to your vehicle, please contact us at:
Rhode Island has enacted a 'Lemon Law' that defines a consumer’s rights to have a vehicle repurchased or replaced in the event that your vehicle has certain non-conformities that cannot be repaired to conform to its express warranties after a reasonable number of attempts.
In order to exercise your rights under this law, you must provide Jaguar Land Rover North America, LLC (JLRNA) with an additional opportunity to cure any problem arising during the 'Lemon Law’s' term of protection. We encourage you to provide us notice, in writing, of any such nonconformity.
If you still remain dissatisfied with your vehicle and wish to seek repurchase or replacement of your vehicle under your state’s 'Lemon Law', you must first use either BBB AUTO LINE®, an informal dispute resolution procedure (arbitration program) or the state-sponsored arbitration procedure established by the Rhode Island Consumer’s Council before filing any court action. For further information about BBB AUTO LINE®, please refer to the relevant section. See BBB AUTO LINE®.
You may also contact us at the address or toll-free telephone number listed previously.
Additionally, the following statement is provided to you in the form required by Rhode Island law.
IF THIS VEHICLE IS DEFECTIVE, YOU MAY BE ENTITLED UNDER RHODE ISLAND LAW TO A REFUND OF THE PURCHASE PRICE OR YOUR LEASE PAYMENTS. FOR COMPLETE INFORMATION REGARDING YOUR RIGHTS AND REMEDIES, CONTACT THE RHODE ISLAND CONSUMER’S COUNCIL AT 401-274-4400.