Please refer to the 'Notice of Consumer Rights' prepared by the Washington Attorney General’s Office. A copy of that notice was provided to you at the time of your purchase in the State of Washington.
If you need an additional copy or if you have any additional questions please let us know. We can be reached at:
Washington has enacted a 'Lemon Law' that defines a consumer’s rights to have a vehicle repurchased or replaced in the event that your vehicle has certain non-conformities that cannot be repaired to conform to its express warranties after a reasonable number of attempts.
We encourage you to report any nonconformity, in writing, directly to Jaguar Land Rover North America, LLC (JLRNA). In order to promote customer satisfaction, JLRNA would like the opportunity to correct any problems you may be experiencing with your vehicle.
If you still remain dissatisfied with your vehicle and wish to seek repurchase or replacement of your vehicle under your state’s 'Lemon Law', be advised that JLRNA participates in BBB AUTO LINE®, an informal dispute resolution procedure (arbitration program). You are not required to use this program before filing a Request for Arbitration with the Washington New Motor Vehicle Arbitration Board. For further information about BBB AUTO LINE®, please refer to the relevant section. See BBB AUTO LINE®.
You may also contact us at the address or toll-free telephone number listed previously.