Make sure that the vehicle is refueled shortly after the refueling button is pressed. Failure to do so may result in the fuel tank not being filled to the required level. If in doubt, check the fuel level gauge in the instrument panel before continuing the journey, to prevent running out of fuel.
Plug-in Hybrid Electric Vehicles (PHEV) have a locking fuel filler flap and an isolation valve on the fuel tank.
To enable refuelling, carry out the following:
The isolation valve on the fuel tank remains open for approximately 10 minutes, at which point the valve shuts, preventing further refueling. If further refueling is required, repeat the above process from step 2 to open the isolation valve on the fuel tank.
Make sure that the vehicle is stationary. The fuel filler flap does not unlock, and the isolation valve on the fuel tank does not open, if the vehicle is moving. The instrument panel displays a message to confirm that the vehicle’s speed is too high.
Make sure that the fuel filler flap is closed after refueling. The instrument panel displays a message to confirm that the fuel filler flap is not fully closed.
If a fault is detected on either the fuel filler flap system, or on the isolation valve system on the fuel tank, the instrument panel displays a message. In this event, consult a retailer/authorized repairer. See INCONTROL REMOTE SMARTPHONE APP.