The SOS emergency call button is located in the overhead console, on the right side. See DRIVER CONTROLS.
If you do not activate or renew your SOS emergency call service as part of your InControl Remote subscription, a limited emergency call service will remain active for a total of 10 years from the start of the original manufacturer’s warranty period for the vehicle. Connectivity between the vehicle and emergency services and/or Jaguar Land Rover (JLR) will continue, which will be triggered in the event of an emergency. For more information, please refer to the InControl end user terms found at: www.landrover.com.
A good network coverage is required to operate the SOS emergency call button. Certain areas with a poor network coverage does not allow the SOS emergency call feature to operate.
There are two states of SOS emergency call: Automatic and manual operation.
In a crash situation, where the air bags have deployed, an automatic emergency call is made to the emergency services. In a non-crash situation, when emergency assistance is required, the emergency call button can be used manually.
In both states, the button flashes yellow until the emergency services answer the call, at which point the flashing stops.
The vehicle's location, owner details, vehicle details, and the problem are automatically sent to the call center. The appropriate emergency services are despatched to the vehicle's location. Contact with the emergency services agent can be made, at any time, by pressing the SOS emergency call button.
The SOS emergency call button is located in the overhead console, on the right side. See DRIVER CONTROLS.
To make a direct call to the emergency services:
If the vehicle is traveling in a different country, the SOS emergency call may still connect. However, the vehicle’s location and the vehicle's details may not be automatically sent to the local provider.
There is a single battery that maintains full system operation in the event that the vehicle's battery is disconnected or disabled. The battery is guaranteed for the vehicle's warranty period. If the battery requires replacement, the instrument panel displays a warning message. Consult a retailer/authorized repairer for a replacement battery.
If the system is faulty, an SOS emergency call fault icon¹ displays red in the overhead console. The instrument panel also displays a warning message to contact a retailer/authorized repairer. If this occurs, the vehicle can still be driven, but consult a retailer/authorized repairer at the earliest opportunity.
SOS emergency call fault icon.¹