Help, Support & System Status (G3447692)

The Help, Support and System Status icon is located at the top of the TOPIx Home Page .

You can directly access the following areas;

  • System Status
  • Technical Support
  • Feedback on Content
  • FAQ's

System Status lists any issue impacting the performance of TOPIx. You can see your browser and bandwidth strength. Run a speed test and compare your speed against regional and global average. Select the link TOPIx System Status .

Technical Support allows you, subject to subscription, to raise a Technical Support request directly from TOPIx. Technical Support requests can be tracked and managed within the TOPIx Technical Support Intray. Select the link TOPIx Technical Support .

Feedback on Content If you have found an error in the data or would like to report a system fault or a problem with your subscription select the link TOPIx Feedback .

FAQ's answers to the most common issues raised by TOPIx users.

Key Features:
  • Real-time insights into TOPIx performance
  • Data on local system speeds with a comparison to regional and global speeds
  • Raise a Technical Support request
  • Raise a TOPIx feedback
  • View answers to FAQ's