FRED in Workflow (G4248652)

Workflow can recognise repairs that relate to a FRED component and require technical prior approval.

Where a fault is detected with a component on the FRED list, the Add FRED icon will appear against the repair plan at Step 4 of the Workflow. By selecting the the Add FRED icon you can submit a FRED for approval. When the FRED is approved the Workflow can be progressed to the next step.

To see how to raise a FRED from workflow, refer to this video: Raising a FRED from workflow

LINKING WORKFLOW TO A FRED

A Workflow can also be linked to an existing approved FRED or a Technical Assistance (TA) with FRED approval (TA2FRED).

The following can be linked to a Workflow:

  • A FRED raised outside of a workflow through the TOPIx Technical Support functionality. Select TOPIx Technical Support to open technical support, then select FRED
  • A TA granted FRED approval (TA2FRED)
  • A FRED generated from a TA

When the FRED/TA2FRED is linked the Repair Validation Code (RVC) can be generated and the next steps in the Workflow followed.

How to Link a FRED / TA with FRED Approval Request in Workflow

E351264
E351266
  1. At step 4 of Workflow select Add FRED.
  2. This will open a pop-up with two options; Link FRED and Raise FRED
    • Link FRED opens a pop-up of all FREDs already raised for the Vehicle Identification Number (VIN) in session. Select the appropriate FRED or TA2FRED, confirm selection by pressing Link. The screen will return to Step 4 of the workflow.
    • Raise FRED will start a new FRED submission against the Workflow. Complete the required fields and submit the report for review.
  3. When the FRED has been approved an RVC can be generated and the Workflow progressed to the next step.
E351267
NOTE:

If the linked FRED has been generated from a TA using the Generate FRED icon, or you have linked to a TA2FRED, then the TA number will be displayed in the Linked TA report column.

Automated FRED approvals (AutoFRED)

E383533

TOPIx can automatically provide technical prior approval for some FRED repairs. This functionality is known as AutoFRED.

When following Workflow, if a fault is identified with a FRED component and the relevant diagnostic tests have been completed, depending on the results of those tests, TOPIx can automatically provide the approval at Step 4 against the relevant repair plan. 

If automated FRED approval has been given, the words FRED auto-approved will be displayed next to the repair plan.

The repair can then be progressed through the remaining steps in Workflow to completion.

NOTE:

If the TA does not appear in the list when attempting to link it to a FRED during RVC creation, it is likely that the TA has not been converted to the TA2FRED format. Before proceeding:

  • Open the TA and check if TA2FRED approval has been granted.
  • If approval is missing, contact the Local Technical Support (LTS) team through the TA and request that they provide the necessary approval.
  • When the TA is converted, it will become available for linking to a FRED