System Status
Current network status of TOPIx services:
TOPIx
https://topix.jaguar.jlrext.com/topix
DetailsPlease see below for details of known issues
Known issues:
2
JLR IT have planned maintenance on the GCM servers
JLR IT maintenance is scheduled for Saturday 22 November 2025 between 13:00 and 17:00 GMT. GCM will be unavailable during this time. Thank you
TOPIx Access Update
Update – 13 November 2025
The GRP 3 Portal now supports Single Sign-On (SSO) via ForgeRock for our retailer network. Please use this as your default method for accessing TOPIx (excluding China).
Important: User profiles will no longer be maintained for the alternative access method (Independent Operator Login).
The GRP 3 Portal now supports Single Sign-On (SSO) via ForgeRock for our retailer network. Please use this as your default method for accessing TOPIx (excluding China).
Important: User profiles will no longer be maintained for the alternative access method (Independent Operator Login).
SOTA (Software Over The Air) – NOTICE
Software Over The Air (SOTA) Potential Concern - EVA1 vehicles only.
We have become aware of an issue affecting some customers not being able to action the Next Generation Infotainment (NGI) SOTA 'Replace' function. A resolution is being worked on presently to correct this issue. We will update this communication as soon as possible.
We have become aware of an issue affecting some customers not being able to action the Next Generation Infotainment (NGI) SOTA 'Replace' function. A resolution is being worked on presently to correct this issue. We will update this communication as soon as possible.
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