Important Information

With immediate effect, JLR Retailer users must use the following instructions to access TOPIx and GCM

JLR Retailers & Staff – New Service

For Authorised and Franchised Retailers ONLY with a DSL-ID.
Requires Two-Factor Authentication (2FA).

If the "JLR Retailers & Staff – New Service" option does not allow you to access TOPIx for any reason, please follow the instructions below. These steps will help you create an account if you do not already have one. If you continue to experience issues after following the instructions, please contact your local Help Desk for further assistance.

This link will take you to the frequently asked questions detailed in section 7 of the FAQs

https://topix.landrover.jlrext.com/topix/faq#G4819744!G4819743!0!9

Need Access to SDD?

JLR Retailer users requiring access to SDD should follow the instructions below until further notice.

Go to the TOPIx page and click on "Independent Operator Login"
On the next page, click "Forgotten password."
Enter the valid email address.
You will receive an email with a link to the TOPIx page, where you can reset your password.
Log in as using the independent operator button (note this will give you AR access) using your username (this will be your DSLID) and password you've just set.
When pressing this if you are presented with an error, please press the home button and select Log in as using the independent operator button again.
ALL internal JLR Users must follow

Go to the TOPIx page and click on "Independent Operator Login"
On the next page, click "Forgotten password."
Enter the valid email address.
You will receive an email with a link to the TOPIx page, where you can reset your password.
Log in as using the independent operator button (note this will give you AR access) using your username (this will be your CDSID) and password you've just set.
When pressing this if you are presented with an error, please press the home button and select Log in as using the independent operator button again.

Please note that the INGENIUM I6 3.0L Diesel – Engine Health Check application has been temporarily withdrawn from service.

This is due to the requirement for a new link cable harness, which is necessary to enable accurate detection of engine cranking during the test process.

Until the updated harness is available, please continue to perform primary and secondary diagnosis using the manual compression test method, as detailed in the relevant TOPIx WSM, where compression-related diagnosis is required.

We will provide further updates as soon as the cable becomes available. Thank you for your understanding and cooperation.

Note: This notification will be presented to users upon launching the application.