System Status
Current network status of TOPIx services:
TOPIx
https://topix.jaguar.jlrext.com/topix
DetailsPlease see below for details of known issues
Known issues:
1
TOPIx Access Update
We’re pleased to confirm that access to TOPIx has now been successfully restored. Authorised repairers can once again log in via this route.
Please note the following temporary access limitations:
Campaign information, live links, and campaign workflows are currently unavailable
Technical Support access remains restricted
Action Required: Update Your Email Address in TOPIx
To ensure seamless communication, we encourage all Authorised Repairers to verify and update their email address in TOPIx by following these steps:
1. Log into TOPIx
2. Click your username in the top navigation bar and select ‘Options’
3. Under ‘Contact Details’, check that your email address is correct
4. If necessary, update your email address
5 .Scroll to the bottom of the page and click ‘Update’ to save your changes
If when logging in via WSLX and are presented with the message that your password has expired please follow the below instructions -
1. Go to the TOPIx page and click on "Independent Operator Login"
2. On the next page, click "Forgotten password."
3. Enter the valid email address.
4. You will receive an email with a link to the TOPIx page, where you can reset your password.
5. Log in as using the independent operator button (note this will give you AR access) using your username and password you've just set.
Please note the following temporary access limitations:
Campaign information, live links, and campaign workflows are currently unavailable
Technical Support access remains restricted
Action Required: Update Your Email Address in TOPIx
To ensure seamless communication, we encourage all Authorised Repairers to verify and update their email address in TOPIx by following these steps:
1. Log into TOPIx
2. Click your username in the top navigation bar and select ‘Options’
3. Under ‘Contact Details’, check that your email address is correct
4. If necessary, update your email address
5 .Scroll to the bottom of the page and click ‘Update’ to save your changes
If when logging in via WSLX and are presented with the message that your password has expired please follow the below instructions -
1. Go to the TOPIx page and click on "Independent Operator Login"
2. On the next page, click "Forgotten password."
3. Enter the valid email address.
4. You will receive an email with a link to the TOPIx page, where you can reset your password.
5. Log in as using the independent operator button (note this will give you AR access) using your username and password you've just set.
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