Smarter Repair

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Colour Meaning
Vehicle is eligible but data is not available.
Vehicle is eligible and data is available to buy via subscription.
Vehicle is eligible and a subscription has been bought by the user.
Connection to the security database is not available.

System Status

Current network status of TOPIx services:

TOPIx

https://topix.jaguar.jlrext.com/topix

Details

Please see below for details of known issues

Known issues: 

1

Issue

TOPIx Access Update

Update – 13 November 2025
The GRP 3 Portal now supports Single Sign-On (SSO) via ForgeRock for our retailer network. Please use this as your default method for accessing TOPIx (excluding China).
Important: User profiles will no longer be maintained for the alternative access method (Independent Operator Login).
Notice

SOTA (Software Over The Air) – NOTICE

Software Over The Air (SOTA) Potential Concern - EVA1 vehicles only.
We have become aware of an issue affecting some customers not being able to action the Next Generation Infotainment (NGI) SOTA 'Replace' function. A resolution is being worked on presently to correct this issue. We will update this communication as soon as possible.
Browser: Robot/Spider

Browser Strength: Very Bad

 
 
 
 
 
 
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Your browser is really out of date, and this may result in a reduced user experience. We strongly recommend upgrading to one of the browsers below.
Bandwidth Strength

Bandwidth Strength: Excellent

Updated: 15-11-2025 16:29:03 GMT

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100.82

Mbps download

Your Speed
100.82

Mbps download

Regional Average
103.3

Mbps download

Global Average