System Status
Current network status of TOPIx services:
TOPIx
https://topix.jaguar.jlrext.com/topix
DetailsPlease see below for details of known issues
Known issues:
2
TOPIx Access Update
Update – 13 November 2025
The GRP 3 Portal now supports Single Sign-On (SSO) via ForgeRock for our retailer network. Please use this as your default method for accessing TOPIx (excluding China).
Important: User profiles will no longer be maintained for the alternative access method (Independent Operator Login).
The GRP 3 Portal now supports Single Sign-On (SSO) via ForgeRock for our retailer network. Please use this as your default method for accessing TOPIx (excluding China).
Important: User profiles will no longer be maintained for the alternative access method (Independent Operator Login).
TOPIx System Update
TOPIx is being updated to the latest release. You may experience some disruption in service during the period from 10am – 2pm
SOTA (Software Over The Air) – NOTICE
Software Over The Air (SOTA) Potential Concern - EVA1 vehicles only.
We have become aware of an issue affecting some customers not being able to action the Next Generation Infotainment (NGI) SOTA 'Replace' function. A resolution is being worked on presently to correct this issue. We will update this communication as soon as possible.
We have become aware of an issue affecting some customers not being able to action the Next Generation Infotainment (NGI) SOTA 'Replace' function. A resolution is being worked on presently to correct this issue. We will update this communication as soon as possible.
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101.02
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101.02
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103.35
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